Privacy Policy for ignou.online
(Independent Admission & Counselling Partner – Google Ads Compliant)
Last Updated: [Add Date]
At ignou.online, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ignou.online.
Important Disclaimer:
ignou.online is NOT the official website of Indira Gandhi National Open University (IGNOU).
We operate as an independent educational information, admission assistance, and counselling platform that helps learners understand IGNOU programs and admission processes.
All trademarks, logos, and names belong to their respective owners.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information when you:
• Fill out enquiry or counselling forms
• Request admission-related information
• Contact us via phone, email, WhatsApp, or website forms
This may include:
• Name
• Email address
• Mobile number
• City / location
• Course or program interest
• Any other information voluntarily provided
1.2 Automatically Collected Information
When you browse ignou.online, we may automatically collect:
• IP address
• Browser and device information
• Pages visited and time spent
• Referring URLs
This information is collected using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide general information and counselling support related to IGNOU programs
• To assist you with admission guidance and process clarification
• To contact you regarding course updates, deadlines, or counselling sessions
• To improve our website content, services, and user experience
• To analyze website traffic and marketing effectiveness
• To comply with legal and regulatory requirements
We do not claim to represent IGNOU officially or make admission decisions on its behalf.
3. Advertising, Analytics & Google Ads Compliance
ignou.online uses third-party advertising and analytics tools in compliance with Google Ads and Google Analytics policies, including:
• Google Analytics – to understand website usage and user behavior
• Google Ads – to promote educational information and counselling services
These tools may use:
• Cookies
• Advertising identifiers
• First-party data for conversion tracking and remarketing
Remarketing Disclosure
We may display remarketing ads to users who have previously visited our website.
These ads are intended to provide relevant educational information and counselling support.
Users may opt out of personalized advertising through Google Ad Settings.
4. Cookies & Consent
Cookies are used to:
• Improve website functionality
• Analyze user behavior
• Measure marketing performance
By continuing to use ignou.online, you consent to our use of cookies.
You can manage or disable cookies through your browser settings.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
Your information may be shared only:
• With internal counselling teams or authorized service providers
• With technology partners supporting analytics or website operations
• When required by law or regulatory authorities
• To protect our legal rights or prevent misuse
All third parties are required to maintain data confidentiality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data.
However, no method of online transmission or storage is completely secure.
7. User Rights & Control
You have the right to:
• Request access to your personal data
• Request correction or deletion
• Withdraw consent for communication at any time
You can contact us using the details provided below to exercise these rights.
8. Children’s Privacy
ignou.online does not knowingly collect personal information from children under the age of 13.
If such information is identified, it will be promptly deleted.
9. External Links Disclaimer
Our website may contain links to third-party or official university websites.
We are not responsible for the privacy practices, policies, or content of external sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal or operational requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Consent & Disclaimer Acceptance
By using ignou.online and submitting your information, you acknowledge that:
• ignou.online is an independent admission and counselling platform
• We are not officially affiliated with IGNOU
• You consent to the collection and use of information as described in this policy
12. Contact Information
For privacy-related queries or data requests, please contact us at:
Website: https://ignou.online
Email: admission@ignou.online
Phone: 9217127240
